New Card Management & Spend Tracking
In just a few days you can experience new card management and spend tracking benefits when logging into our mobile banking app. These new features will be found by tapping My Cards inside our mobile banking app.
You’ll still have the features you’re used to in the Wallet Watch app and more, including:
• Real-time card transaction notifications
• Enriched transactions to clearly see where your purchases are made
• Recurring payment visibility for subscriptions and cards on file with merchants
• Controls and alerts for location, merchant type, and spending limit preferences
• Simplified reporting of lost or stolen cards
• Tracking spending by month, category, and more
Will I still be able to use the Wallet Watch app?
No, access to the Wallet Watch app, will no longer be available after June 1, 2022. This change only affects a small number of cardholders who do not also have a mobile or online banking login. If you do not have this access, please contact us and we will provide instructions for how you can continue to have mobile card management functionality.
What should I do to get ready for the mobile banking app update?
Step 1: Beginning the evening of June 1, 2022, the Wallet Watch app will be unavailable. You’ll no longer need to access this app and should delete it from your mobile device.
Step 2: If you haven’t already, download our mobile banking app, set up an account, and log in to become familiar with the app.
Step 3: Turn on automatic app updates on your phone so you get the new features as soon as they’re available.
Step 4: Enable Live Updates in our mobile banking app so you know exactly what updates to expect and when.
Step 5: Important note, after the mobile banking app updates are complete, log in and tap My Cards.
For users with My Location and Notifications previously enabled in the Wallet Watch app, tapping My Cards will ensure these features are activated within the new experience.
Cards and controls will carry over from the Wallet Watch app to our mobile banking app.
If you added a second card in the Wallet Watch app, that card may need to be re-added so you can see it. However, the controls will still be in effect.
If you customized alerts, please review those settings in our mobile banking app.
Will I still be able to use my cards during this time?
Yes, you can still use your cards during this app transition.
For any questions regarding card management, please call 785.457.3316 or email us at firstname.lastname@example.org.
Premium Text Notifications
Our text alert service allows you to instantly keep tabs on suspicious card activity. At Farmers State Bank, we want to make sure that using your debit card is always as safe and convenient as possible. That’s why we use text alerts as part of our ongoing fraud monitoring program.
Watch the video to learn how the text fraud alerts process works
With Farmers State Bank’s fraud monitoring, keeping your card safe is as easy as sending a text.
How It Works
With text fraud alerts, if our system detects suspicious activity on your card, you’ll receive a text message with details about the suspected transaction. All you have to do is respond to the text to confirm the transaction.
If you indicate the transaction is fraud, you’ll receive another message with a number to call for follow-up. If not, you’re all set. The system will mark the transaction as legitimate and you can get on with your day – simple as that.
If we have your mobile phone number on file, you don’t have to do anything. It’s really that easy. If there is suspicious activity, we’ll send a text alert right away.
If you need to verify or update your mobile phone number, give us a call at 785.457.3316.
Purchasing has never been easier now that you can use Apple Pay®, Google Pay™, or Samsung Pay® with your debit card to pay quickly, conveniently, and securely at checkout in stores, online, and for in-app purchases. Your card number is never exposed to merchants, keeping your transactions safe at all times.